Support

We're here to help you get the most out of Streavo.

Contact us

The fastest way to reach us is by email. We typically reply within 1–2 business days.

Getting started

How do I add a playlist?

Streavo is a player — you bring your own playlist from a service you are authorized to use. On the welcome screen, choose one of four ways to add it:

URL — paste an M3U / M3U8 or Xtream Codes link.
Xtream login — enter your server, username, and password.
File — import an .m3u file stored on your device.
QR code — scan a QR code containing your playlist link.

Streavo doesn't come with any channels — is that normal?

Yes. Streavo does not provide, host, or supply any media content. It is a player for playlists you already have, similar to how a web browser doesn't come with websites. You must supply your own playlist.

Troubleshooting

A channel won't play or keeps buffering

Confirm the same stream works in another player — the issue is often the source or your connection.
Check your internet speed; live streams need a stable connection.
Verify your playlist or subscription hasn't expired with your provider.

My playlist won't load

Double-check the URL or Xtream credentials for typos.
Make sure the link is reachable from your network (some providers restrict by region or IP).

How do I reset the app?

You can remove a playlist at any time from Settings. Uninstalling the app clears all locally stored data, including credentials, favorites, and history.

Privacy & data

Streavo stores everything locally on your device. There are no accounts and no tracking. For full details, see our Privacy Policy.

Report a copyright concern

Streavo hosts no content, but if you believe the app is being used to infringe your copyright, see the DMCA section of our Terms of Service or email support@streavo.app.